Contact Fortunica Casino Support
Questions about your Fortunica login, a bonus, a deposit or a withdrawal? Pick the channel that suits you. Live chat is the quickest for anything to do with your account.
Live Chat
Open the chat bubble inside the casino for help with login, deposits, bonuses and withdrawals.
Open Live ChatBest for KYC documents, formal complaints and anything you want on record. Write from your registered email.
Send an EmailTelegram
Send a message on Telegram for quick questions about bonuses, promo codes and tournaments.
Open TelegramMessage the team on WhatsApp if you can't reach the site or need a hand getting started on mobile.
Chat on WhatsAppSend us a message
Use this form for questions about this guide, the bonus terms we list, or partnership requests. We reply within 24 hours.
Account problems? Only Fortunica's own support team can see your balance, bonuses and documents. For anything account-specific, use live chat or email from your registered address.
Before you write: most withdrawal delays come from unverified accounts. Upload your ID, a selfie and proof of address in your profile first.
Support FAQ
What is the fastest way to reach Fortunica support?
Live chat inside the casino. Open the chat bubble in the bottom-right corner after logging in.
Which channel should I use for documents?
Email. Send your ID, selfie and proof of address from the email address registered on your account so the verification team can match them.
How long does a reply to the contact form take?
We reply to messages sent through this form within 24 hours. Account-specific issues can only be solved by Fortunica's own support team.
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